Shipping Information
Gio Stockings use Royal Mail for all shipping.
We aim to dispatch all orders within one working day.
Orders placed before 2 PM (UK time), Monday – Friday: Dispatched the same day.
Orders placed after 2 PM (UK time) on a Friday, or at any time on a Saturday, Sunday, or UK Bank Holiday: Please allow up to 48 hours for dispatch from the start of the next working day.
29/08/2025 | USA DELIVERIES:
From 29 August 2025, the United States is ending its longstanding de minimis exemption (formerly applying to goods valued under $800 USD), meaning that all commercial shipments—regardless of value—will now require customs clearance, duties, and processing fees. Gio will pay these on our customers behalf until October 2025.
UK 1-4 BUSINESS DAY DELIVERY | EUROPE 5-7 BUSINESS DAYS | USA & CANADA 5-7 BUSINESS DAYS | REST OF THE WORLD 5-10 BUSINESS DAYS |
|---|---|---|---|
from £4.29 | €14.95 | USD$ 16 | £25 |
FREE over £100
Royal Mail Tracked | FREE over €200
International Tracked DDP* | FREE over $200
International Tracked | FREE over £150
International Tracked** |
EU Orders
Orders under €150 (including shipping and before discounts):
VAT and duty are already included – you won’t pay anything extra on delivery.Orders over €150:
You’ll be charged VAT and customs duty when your parcel arrives.
Important: Our customs labels automatically show the full product price before discounts. So even if you used a discount code, customs will see the original price. Be sure your total including shipping is €150 or less to avoid unexpected charges.
Orders Outside the EU
If you’re outside the EU, your country may charge import duties or fees when your order arrives.
Most countries allow duty-free imports up to a certain value, but this varies. For example:
Canada often applies duty to lower-value items.
Duty (if applied) is calculated on your order including shipping costs.
We recommend checking with your country’s customs office if you’re unsure of local rules. Any import fees are the buyer’s responsibility.
Countries that apply for this are as following:
EU Member States covered include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden .
PLEASE NOTE – if you refuse any shipments upon delivery, you will still be responsible for duties, taxes and customs fees for the shipping. Please contact the relevant import authority as the goods no longer belong to us they now belong to you.
If your goods are returned to us by customs undamaged then we will issue an in-store credit for the goods value.
** International Tracked for rest of world is only applicable to selected countries offered by Royal Mail.
